REFUND/CANCELLATION POLICY

We are attempting to run an ethically focused service company.  If you enroll with us and never schedule an appointment or never attend the class, you can expect to have your funds returned politely and within a reasonable time of your request.  Please call us if this is your situation.

If you attend any portion of Drivers Education you are welcome to attend any future scheduled classes and study hall sessions to complete your education and prepare for your permit test.  We don’t quit on you, please don’t quit on us.  No refunds will be given on unused portions of the classroom instruction once you have begun attending.

If you test positive for COVID or have been exposed to someone who is positive for COVID, please call us as soon as possible.  If you wake up sick on the day of your lesson, please call us as soon as possible.  We will reschedule your appointments without charge.  It is important we do not risk becoming a vector for contagious diseases.

If you need to miss or cancel a behind the wheel lesson, please understand that if less than 24 hours notice is given, we are still going to pay our instructor for being ready to conduct that training.  As such, we normally will charge half of the cost of the lesson and require payment of this missed appointment fee prior to rescheduling your next appointment.  If your reason for missing the lesson is an emergency, we may waive the cancellation fee.

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